Google will fix the Pixel 2 XL’s slow-to-wake bug in a few weeks (Updated)


Update (06/12): Google posted an official response to users on the r/GooglePixel Reddit thread. The company has identified a fix, and will roll out an update in the coming weeks.

We are aware that some Pixel 2 XL users are experiencing occasional delays with wake ups. We have now identified a fix which will be rolling out in the coming weeks. In the meantime, the problem can be worked around by setting the Ambient Display to “always on” on your Pixel 2 XL.

Original article (06/05): Yesterday, Google started rolling out the June 2018 update to its line of Pixel and Nexus devices. One of the feature improvements of the update was better Always-On Display consistency, but it appears that it’s actually made things worse.

Users on Reddit and Google’s issue tracker are reporting that after updating to the June 2018 patch, their Google Pixel 2 XL devices are waking slower than before the update. When they press the power button or place their finger on the fingerprint sensor, there is a several-second delay before the device wakes.

Since so many users are reporting the problem, it’s unlikely this is an isolated bug. However, it does appear to be relegated only to the Pixel 2 XL, and not any of the other Pixel or Nexus devices.

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Some users report that by turning off the Always-On Display feature, wake times return to normal. If you have a problem with these delays on your Pixel 2 XL, you can try to turn off AOD to see if it gives you a temporary fix:

  • Go to the Settings section of your Pixel 2 XL.
  • Perform a search at the top for “Ambient Display,” and click that feature.
  • Toggle the Always on option to “Off.”

As per the Google issue tracker post, someone from Google has already been assigned to address this problem. It’s likely that a permanent fix will roll out soon.

NEXT: Google Pixel 3: All the rumors and leaks in one place

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